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February 20, 2014, 1:00 pm - 2:30 pm ET
LEADING BY CRITICAL MASS: The Indispensable Nature of Team Leadership Training
 Session Overview
Join John Nance, New York Times best-selling author, internationally recognized aviation and healthcare expert, as he addresses The Indispensable Nature of Team Leadership Training in Patient Safety and Hospital Survival, and will define for us what it is to "Lead by Critical Mass." Mr. Nance is the author of Charting the Course: Launching Patient-Centric Healthcare, the sequel to the highly acclaimed and award-winning Why Hospitals Should Fly. He is well known to the healthcare community as a safety expert both in healthcare and aviation, and he brings a wealth of experience and practical know-how to the nation. Discussion and comments by a reactor panel of patient safety advocates, including Mary Foley, Dan Ford, Jennifer Dingman, Arlene Salamendra, and Becky Martins, will follow his presentation.
Webinar Video and Downloads

Due to technical difficulties, we do not have a video of the webinar at this time.

Click here to download the Polling Data.     

Speaker Slide Sets:

Click here to download the combined speakers' slide set in PDF format .     

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose "Save Target As." (In some browsers it might say "Save Link As.")

The slide set could take several minutes to download.

Related Resources:
John J. Nance: ABC Analyst, Professional Speaker, Author, & Consultant. Available at www.johnnanceassociates.com/.  
Nance JJ, Bartholomew K. Charting the course: launching patient-centric healthcare. Bozeman (MT): Second River Healthcare Press; 2012 Jul 1. Available at www.amazon.com/Charting-Course-Launching-Patient-Centric-Healthcare/.  
Registration Information and CE Credit Information:
Click here to register for this Webinar.

 When:  February 20, 2014 Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.
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Learning Objectives

By the end of the session, the participants will be able to:

  • describe the difference between encouraging early adopters versus using top-down directives or consensus, with respect to making significant changes in the hospital safety culture.
  • explain why the formation and nurturing of Collegial Interactive Teams is not a skill native to healthcare professionals, and why it should be.
  • describe the increasing statistical proof that Collegial Interactive Teamwork – if properly instilled, sustained, and applied – can reduce patient harm by over fifty percent within a year.
  • describe the difference – with respect to fomenting effective culture change – between engagement and ownership, especially as it applies to the front-line personnel of a hospital.
  • understand why effective changes require a full understanding of the philosophy, strategy, and tactics behind such changes.

CE Participation Documentation

Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar.

Nurse Faculty: Sheryl Aderholt

To request CE credit, please click here.

 Patient Safety Advocate
Mary E. Foley, RN, PhD
Discussion and Reaction to Presentations

Mary E. Foley, RN, PhD, is the Director in the Center for Nursing Research and Innovation at the University of California, San Francisco (UCSF). She has worked with the Center as Associate Director since 2004 in partnership with three Bay Area academic medical centers. Mary has worked with the Collaborative Alliance for Nursing Outcomes (CALNOC) since 2004, and in 2009 was appointed Director, Education Services for CALNOC.

 Session Speakers and Reactors
John J. Nance, JD
LEADING BY CRITICAL MASS – The Indispensable Nature of Team Leadership Training in Patient Safety and Hospital Survival

One of the key thought leaders to emerge in American healthcare in the past decade, John J. Nance brings a rich and varied professional background to the task of helping doctors, administrators, boards, and front-line staff alike survive and prosper during the most profoundly challenging upheaval in the history of modern medicine. Having helped pioneer the renaissance in patient safety as one of the founders of the National Patient Safety Foundation in 1997, his efforts (and healthcare publications) are dedicated to reforming American healthcare from a reactive cottage industry to an effective and safe system of prevention and wellness.

Discussion and Reaction to Presentations

Dan Ford, MBA, LFACHE is a recently retired Vice President of Furst Group, a healthcare executive search firm; a patient advocate; and a former member of patient safety, quality, patient- and family-centered care committees of AzHHA, CHN and APIPS in Arizona, and CHP, IHI, and The Joint Commission nationally.

Becky Martins
Discussion and Reaction to Presentations

Becky Martins' advocacy spirit derives from the days when she was driving a family member 150 miles round-trip, three days a week, to dialysis treatments. She spent countless hours at the unit visiting with patients and their families. It was through their stories that she learned of the many challenges faced by patients living with chronic illness. It was by their example that she learned of the resilience of the human spirit to face health and health-related challenges head-on.

Arlene Salamendra
Discussion and Reaction to Presentations

Arlene Salamendra is a former Board member and Staff Coordinator of Families Advocating Injury Reduction (FAIR). A number of years ago, she was the subject of a preventable medical error. Since that time, she has devoted a portion of her time to giving support to other patients...

Jennifer Dingman
Discussion and Reaction to Presentations

Jennifer Dingman realized, after her mother's death in 1995 due to errors in medical diagnoses and treatment, that there is little to no help available for patients and their families in similar situations. This life-changing experience left her feeling vulnerable, and she decided to dedicate her life to help prevent medical tragedies from happening to others.

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