July 19, 2012, 1:00 pm - 2:30 pm ET
Critical Culture Issues for Safety Leaders 2012
Is your hospital staff part of the 56% still concerned about reporting mistakes? Non-punitive error reporting is foundational to a culture of safety, and lack of transparency spells disaster for hospital staff, culture, and, most importantly, patients.
Hear from Jim Battles, PhD, author of the seminal article "Disaster Prevention: Lessons Learned from the Titanic," social science analyst for patient safety at AHRQ, and one of the tireless advocates and developers of AHRQ's "Hospital Survey on Patient Safety Culture." Launched in 2004, the Survey is the leading diagnostic culture tool, used extensively in the U.S. and worldwide, to measure key culture dimensions and reliabilities. Jim will provide insight and lessons learned from the recent 2012 analysis of AHRQ Survey data; present the areas where organizations are succeeding; and address opportunities for developing a non-punitive culture and increased transparency.
Immediately following, Frank Mazza, MD, Vice President/Chief Patient Safety Officer and Associate Chief Medical Officer for Seton Family of Hospitals in Austin, TX, will share some initial lessons about the use of simulation as a tool to raise awareness and understanding of human factors, and how human-performance limitations can lead to predictable errors.
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When:July 19, 2012 Time: 1:00 p.m.-2:30 p.m. ET
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Charles R. Denham, MD, is the founder and the chairman of Texas Medical Institute of Technology (TMIT), a non-profit medical research organization dedicated to driving adoption of clinical solutions in patient safety and healthcare performance improvement.
Patient Safety Advocate
Jennifer Dingman The Voice of Patient and Family
Jennifer Dingman realized, after her mother's death in 1995 due to errors in medical diagnoses and treatment, that there is little to no help available for patients and their families in similar situations. This life-changing experience left her feeling vulnerable, and she decided to dedicate her life to help prevent medical tragedies from happening to others.
James Battles, PhD Critical Culture Issues for Safety Leaders
James Battles, PhD is a native of Ohio, where he did his undergraduate education at Miami University and received his doctorate in medical education from the Ohio State University. In November 2000, Dr. Battles joined the Agency for Healthcare Research and Quality (AHRQ) in Rockville, MD, as Senior Service Fellow for Patient Safety where he is senior content specialist in patient safety for AHRQ's patient safety initiative.
Frank Mazza, MD Simulation As a Tool to Assess Human Performance
Frank Mazza, MD, leads organization-wide patient safety initiatives that have been recognized nationally for innovation. Previously, he served for seven years as Vice President for Medical Affairs at Seton Medical Center Austin. He also served as Chief of Staff and President of the Network Medical Staff; as Medical Director for Seton's Sleep Disorders Center; as Chairman of the Board of Seton FamilyCare; and as Chairman of the Contracting Committee of the Seton Physician-Hospital Network. He continues in the roles of Network Medical Director for both Respiratory Care and of Seton's Simulation Center.
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