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July 16, 2015, 1:00 pm - 2:30 pm ET
Critical Issues in Electronic Health Record (EHR) Patient Safety
 Session Overview

Our audience has rated Electronic Health Record Safety at the top of their list of their patient safety concerns, and this webinar is designed to address this issue. We are honored to have three world-class speakers on this topic.



Dr. Ross Koppel is a leading scholar of healthcare IT, and of the interactions of people, computers, and workplaces. His articles in JAMA, JAMIA, Annals of Internal Medicine, NEJM, Health Affairs, Journal of Patient Safety, the Journal of Clinical Care, Journal of Managed Care, Chest, and AHRQ-M&Ms, et cetera, are considered seminal works.

Professor Harold Thimbleby teaches computer science at Swansea University, Wales. His passion is designing dependable systems to accommodate human error, especially in healthcare. He wrote the book Press On, which won the American Publishers' Association best book award in computer science.

Dr. Christopher Peabody is an Emergency Medicine physician and clinical instructor at UCSF. Having received his MD there and an MPH at Harvard University on a Zuckerman Fellowship, he has had special focus on safety in electronic medical record adoption and performance improvement in the ED, especially related to underserved populations.

We will have a reactor panel representing quality and consumer leaders who will round out the agenda.
Webinar Video and Downloads



Click here to download the Polling Data.     

Speaker Slide Sets:

Click here to download the combined speakers' slide set in PDF format – one (1) slide per page.     

Click here to download the combined speakers' slide set in PDF format – four (4) slides per page.     

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose "Save Target As." (In some browsers it might say "Save Link As.")

The slide set could take several minutes to download. The "four per page" slide set may download more efficiently.
Registration Information and CE Credit Information:
 Register:
Click here to register for this Webinar.

 When:  July 16, 2015 Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.
  • Questions about the Webinar series?
    E-mail webinars@safetyleaders.org or call 512-473-2370 between 9:00 a.m. and 4:30 p.m. CT.
  • Need technical assistance with registration? Call 512-457-7605 between 9:00 a.m. and 4:30 p.m. CT.
Learning Objectives

Participants will be informed on:

  • Awareness: Participants will understand and be able to communicate the value of addressing Electronic Health Record Patient Safety gaps
  • Accountability: Participants will understand WHO is accountable for new behaviors to protect patients and caregivers from errors and harm related to Electronic Health Record systems.
  • Ability: Participants will learn the principles of importance in enabling key actors to reduce errors and harm related to Electronic Health Record systems adoption.
  • Action: Participants will learn what direct line-of-sight actions can be taken to reduce patient safety risks related to Electronic Health Record systems adoption.

CE Participation Documentation

Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar. TMIT is only providing nursing credit at this time.

To request a Participation Document, please click here.

 Session Speakers
Ross Koppel, PhD, FACMI
Known and Unknown EHR Design Errors: Seeing Beyond the Lamppost in the Dark

Ross Koppel, PhD, FACMI, is a leading scholar of healthcare IT, and of the interactions of people, computers and workplaces. Professor Koppel is on the faculty of the Sociology Department and of the Medical School at the University of Pennsylvania. Koppel is also a Senior Fellow of the Leonard Davis Institute at Penn’s Wharton School.
Read more...

Harold Thimbleby, BSc, MSc, PhD
Known and Unknown EHR Design Errors: Seeing Beyond the Lamppost in the Dark

Harold Thimbleby, BSc, MSc, PhD, is professor of computer science at Swansea University, Wales. His passion is designing dependable systems to accommodate human error, especially in healthcare.
Read more...

Christopher R. Peabody, MD, MPH
Critical ED Issues in EHR Patient Safety

Christopher R. Peabody, MD, MPH, is a practicing Emergency Physician in California and Clinical Instructor at the University of California, San Francisco. He has a strong commitment to public service and healthcare delivery to vulnerable populations. Dr. Peabody completed his residency at one of the busiest safety-net hospitals in the country, Los Angeles County Hospital and was the Chief Resident in Emergency Medicine at the University of Southern California.
Read more...

 Patient Safety Advocate
Jennifer Dingman
Discussion and Reaction to Presentations AND The Voice of Patient and Family

Jennifer Dingman realized, after her mother's death in 1995 due to errors in medical diagnoses and treatment, that there is little to no help available for patients and their families in similar situations. This life-changing experience left her feeling vulnerable, and she decided to dedicate her life to help prevent medical tragedies from happening to others.
Read more...

 Moderator and Introduction/Presenter
Charles R. Denham, MD
Welcome and Introduction: Top 10 Technology Care Hazards Including the Electronic Health Records

During Dr. Denham's business development career spanning 30 years, he and his organizations have served hundreds of innovation teams. While in practice as a radiation oncologist, he taught biomedical engineering and product development. He has taught innovation adoption, technology transfer, and commercialization in both academia and industry. He has been an adjunct Professor of Health Services Engineering at the...
Read more...

Related Resources
  1. Zheng K, Ciemins E, Lanham H, et al. Using Health IT in Practice Redesign: Impact of Health IT on Workflow. Examining the Relationship Between Health IT and Ambulatory Care Workflow Redesign. AHRQ Publication No. 15-0058-EF. Rockville (MD): Agency for Healthcare Research and Quality; 2015 Jul. Available at http://healthit.ahrq.gov/sites/default/files/docs/citation/examining-the-relationship-between-health-it-and-ambulatory-care-workflow-redesign-final-report.pdf.    
  2. Tahir D. Feds criticized for lax oversight of health IT. Modern Healthcare 2015 Apr 4. Available at http://www.modernhealthcare.com/article/20150404/MAGAZINE/304049988.    
  3. Koppel R, Soumerai SB. Personal health records and medical care use. JAMA 2013 Feb 27;309(8):767. Available at http://jama.jamanetwork.com/article.aspx?articleid=1656244.    
  4. [No authors listed.] Healthcare IT is ‘like the plane that doesn’t crash.’ Boston (MA): Harvard T. H. Chan School of Public Health Executive and Continuing Professional Education; No date. Available at https://ecpe.sph.harvard.edu/newsstory.cfm?story=Healthcare-IT-A-Plane-That-Doesnt-Crash.    
  5. National Quality Forum. Safe Practice 1: Culture of Safety Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  6. National Quality Forum. Safe Practice 2: Culture Measurement, Feedback, and Intervention. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  7. National Quality Forum. Safe Practice 3: Teamwork Training and Skill Building. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  8. National Quality Forum. Safe Practice 4: Risks and Hazards. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  9. National Quality Forum. Safe Practice 5: Informed Consent. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  10. National Quality Forum. Safe Practice 12: Patient Care Information. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  11. National Quality Forum. Safe Practice 13: Order Read-Back and Abbreviations. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  12. National Quality Forum. Safe Practice 14: Labeling Diagnostic Studies. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  13. National Quality Forum. Safe Practice 15: Discharge Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  14. National Quality Forum. Safe Practice 16: Safe Adoption of Computerized Prescriber Order Entry. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  15. National Quality Forum. Safe Practice 17: Medication Reconciliation. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  16. National Quality Forum. Safe Practice 18: Pharmacist Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  17. National Quality Forum. Chapter 9: Opportunities for Patient and Family Involvement. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
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