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May 15, 2014, 1:00 pm - 2:30 pm ET
Transforming Healthcare Leadership

 Session Overview

Join Dr. Michael Maccoby and two of his co-authors, Clifford Norman and C. Jane Norman, for an expanded presentation of the concepts from their recently published book, Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health. As summed up by Dr. Don Berwick: "This book provides the necessary tools for health care leaders to build a learning organization that can make the Triple Aim a reality – better patient care, at lower per-capita cost, while learning to improve population health" and is bound to become a must-read for all healthcare leaders.

This book is a call to seek knowledge and master tools necessary to survive the unprecedented level of change that healthcare organizations and their leaders now face. The authors methodically challenge management myths that may have worked in yesterday's bureaucracies but have no place in learning organizations. Healthcare organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, new kinds of leaders are needed in all parts of the organization. These leaders need to apply and integrate:
  • Strategic Intelligence (foresight, partnering, visioning, motivating);
  • Shared Philosophy (purpose, practical values, ethics and moral reasoning, definition of results);
  • Profound Knowledge (systems, variation, personality intelligence, theory of knowledge); and
  • Methods and Tools to move a healthcare organization from a bureaucracy to a learning organization that can adapt to continual change.
Following the presentations, a panel of experts will share their reactions to the presentations and answer questions from the webinar participants.
Webinar Video and Downloads

Click here to download the Polling Data.     

Speaker Slide Sets:

Click here to download the combined speakers' slide set in PDF format – one (1) slide per page.     

Click here to download the combined speakers' slide set in PDF format – four (4) slides per page.     

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose "Save Target As." (In some browsers it might say "Save Link As.")

The slide set could take several minutes to download.

Related Resources:
Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health.  
Maccoby M, Norman CL, Norman CJ, et al. San Francisco (CA): Jossey-Bass; 2013.
Registration Information and CE Credit Information:
 Register:
Click here to register for this Webinar.

 When:  May 15, 2014 Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.
  • Questions about the Webinar series?
    E-mail webinars@safetyleaders.org or call 512-473-2370 between 9:00 a.m. and 4:30 p.m. CT.
  • Need technical assistance with registration? Call 512-457-7605 between 9:00 a.m. and 4:30 p.m. CT.

CE Participation Documentation

TMIT is not offering Continuing Education for this Webinar; however, a participation certificate will be made available upon request.

To request the Participation Document, please click here.

 Session Speakers and Reactors
Michael Maccoby, PhD
Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health

Michael Maccoby, PhD, is globally recognized as an expert on leadership. He is president of The Maccoby Group in Washington, DC, and is an Associate Fellow of the Saïd Business School, Oxford University. For more than 35 years, Dr. Maccoby has been consultant and coach to leaders in corporations, unions, universities, the World Bank, and the State and Commerce Departments of the U.S. Government and the U.S. Army. He has worked in 36 countries in the Americas, Europe, Asia, the Middle East, and Africa.
Read more...

Clifford L. Norman
Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health

Clifford L. Norman is a consultant with Associates in Process Improvement (API). API develops methods and provides consulting, education and training to help organizations improve the value of their products and services.
Read more...

C. Jane Norman, MBA
Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health

C. Jane Norman, MBA, is an internationally recognized consultant on leadership and improvement who has been an executive at Caterpillar, Inc., ConAgra Inc., Conrad Company, and OCHIN while focusing on integrating improvement into the business strategy. With more than 30 years of experience, she has consulted with leaders and developed improvement professionals in manufacturing, food, distribution, technology, software, and healthcare in twelve countries. She is the co-owner of both Austin API, Inc. and Profound Knowledge Products, Inc., which develop workshops and virtual learning environments which support clients and their improvement teams.
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Douglas A. Wilson, PhD
Discussion and Reaction to Presentations

Douglas A. Wilson, PhD, is the CEO of Next Solutions, Inc., which is an advisory and consulting firm that works with organizations to link strategy, culture, people, and technology to create high-performing organizations. Next Solutions has worked primarily in three industry sectors: real estate, healthcare, and not-for-profit organizations.
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 Patient Safety Advocate
Dan Ford, MBA
The Voice of Patient and Family and Reaction to Presentations

Dan Ford, MBA, is a recently retired Vice President of Furst Group, a healthcare executive search firm; a patient advocate; a former member of NQF's Patient Safety Committee; and a former member of patient safety, quality, patient- and family-centered care committees of AzHHA, CHN and APIPS in Arizona, and CHP, IHI, and The Joint Commission nationally.
Read more...

 
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