September 19, 2013, 1:00 pm - 2:30 pm ET
Transforming Healthcare Leadership and Patient and Family Engagement
Join author Michael Maccoby for a very timely review of the concepts from his recently published book, Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health. As summed up by Dr. Don Berwick: "This book provides the necessary tools for health care leaders to build a learning organization that can make the Triple Aim a reality better patient care, at lower per-capita cost, while learning to improve population health" and is bound to become a must read for all healthcare leaders.
This book is a call to seek knowledge and master tools necessary to survive the unprecedented level of change that health care organizations and their leaders now face. The authors methodically challenge management myths that may have worked in yesterdays bureaucracies but have no place in learning organizations.
Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, new kinds of leaders are needed in all parts of the organization. These leaders need to apply and integrate:
Shared Philosophy (purpose, practical values, ethics and moral reasoning, definition of results)
Profound Knowledge (systems, variation, personality intelligence, theory of knowledge)
Methods and Tools to move a health care organization from a bureaucracy to a learning organization that can adapt to continual change.
Following the session, Regina Holliday, a patient rights arts advocate, will present on "Patient and Family Engagement: Using SpeakerLink® to Match Speakers and Seekers" where she will provide updates and stories from the frontline. MaryAnne Sterling, the co-founder of Connected Health Resources, will be giving her presentation on "Lessons Learned from a (Reluctant) Speaker/Advocate: a Family Caregiver Educating the Masses." Following the presentations, a panel of experts will share their reactions to the presentations and answer questions from the webinar participants.
Webinar Video and Downloads
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Registration Information and CE Credit Information:
Register: Click here to register for this Webinar.
When:September 19, 2013 Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to firstname.lastname@example.org with the session title in the e-mail message header.
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CE Participation Documentation
TMIT is not offering Continuing Education for this Webinar; however, a participation certificate will be made available upon request.
To request the Participation Document, please click here.
Charles R. Denham, MD Welcome
Faith, great teams, and wonderful partners have served a calling to save lives, save money, and create value in communities held by both the not-for-profit TMIT and for-profit HCC Corporation founded by Dr. Denham. He is very grateful for having a supporting role in development of leadership, practices, and technology innovations that have led to safer healthcare for children and vulnerable populations over the last 30 years.
Michael Maccoby, PhD Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health
Michael Maccoby, PhD, is globally recognized as an expert on leadership. He is president of The Maccoby Group in Washington, DC, and is an Associate Fellow of the Saïd Business School, Oxford University.
For more than 35 years, Dr. Maccoby has been consultant and coach to leaders in corporations, unions, universities, the World Bank, and the State and Commerce Departments of the U.S. Government and the U.S. Army. He has worked in 36 countries in the Americas, Europe, Asia, the Middle East, and Africa.
Regina Holliday Patient and Family Engagement: Using SpeakerLink® to Match Speakers and Seekers
Regina Holliday is a Washington, DC-based patient rights arts advocate. She is currently at work on a series of paintings depicting the need for clarity and transparency in medical records.
MaryAnne Sterling, CEA Lessons Learned from a (Reluctant) Speaker/Advocate: a Family Caregiver Educating the Masses
MaryAnne Sterling, CEA, is the co-founder of Connected Health Resources, spearheading innovative new projects to improve how patients and family caregivers navigate the healthcare system. She is also the CEO of Sterling Health IT Consulting, specializing in information technology, health policy, and communication.
Douglas A. Wilson, PhD Discussion and Reaction to Presentations
Douglas A. Wilson, PhD, is the CEO of Next Solutions, Inc., which is an advisory and consulting firm that works with organizations to link strategy, culture, people, and technology to create high-performing organizations. Next Solutions has worked primarily in three industry sectors: real estate, healthcare, and not-for-profit organizations.
Dan Ford, MBA, FACHE Discussion and Reaction to Presentations
Dan Ford, MBA, FACHE, is a Vice President of Furst Group, a healthcare executive search firm; a patient advocate; a former member of NQF's Patient Safety Committee; and a former member of patient safety, quality, patient- and family-centered care committees of AzHHA, CHN and APIPS in Arizona, and CHP, IHI, and The Joint Commission nationally.
Becky Martins Discussion and Reaction to Presentations
Becky Martins' advocacy spirit derives from the days when she was driving a family member 150 miles round-trip, three days a week, to dialysis treatments. She spent countless hours at the unit visiting with patients and their families. It was through their stories that she learned of the many challenges faced by patients living with chronic illness. It was by their example that she learned of the resilience of the human spirit to face health and health-related challenges head-on.
Jennifer Dingman Discussion and Reaction to Presentations
Jennifer Dingman realized, after her mother's death in 1995 due to errors in medical diagnoses and treatment, that there is little to no help available for patients and their families in similar situations. This life-changing experience left her feeling vulnerable, and she decided to dedicate her life to help prevent medical tragedies from happening to others.
Stephen Swensen, MD, MMM, FACR Discussion and Reaction to Presentations
Stephen Swensen, MD, MMM, FACR, is the Mayo Clinic Director for Quality, Associate Dean for Value, and Professor in the Mayo Clinic College of Medicine. Under his leadership the Quality Academy and the Value Creation System were established. In these programs several thousand staff are trained each year.
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