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TMIT

September 17, 2015, 1:00 pm - 2:30 pm ET
Bill George – Discover Your True North and John Nance – Patient Safety Cybercrimes
 Session Overview

TMIT is delighted to welcome Bill George, former CEO of Medtronic, Harvard professor, and author of an entirely updated book, Discover Your True North Expanded and Updated Edition, found at http://www.discoveryourtruenorth.org. We highly recommend it and Bill's presentation on leadership, based on 60% new content and interviews with global leaders. They will inspire and inform your growth as a leader. Bill has spoken on one of our prior webinars and is a co-author of a paper in the patient safety literature entitled "Leading in Crisis: Lessons for Safety Leaders," which may be found here.

John Nance, also a world-class speaker, will address the new and exploding area of patient safety cybercrimes, which is landing squarely in the domain of quality and safety officers. He will address medical identity breach, theft, and the daunting problem of medical-record contamination that can cause enormous risk to patients and caregivers. He will also address the harm that can be done to caregivers and healthcare professionals through computers and networks, for which regulatory and legal safeguards have yet to be developed. John is also a best-selling author of Charting the Course, which is a "how-to map" for those who want to create the ideal safe hospital. It may be found at http://www.whyhospitalsshouldfly.com/thebook.html. John is also the co-author of a paper proposing an NTSB for healthcare entitled "An NTSB for Health Care – Learning From Innovation: Debate and Innovate or Capitulate," which may be found here.

A reactor panel of front-line blue ribbon panel caregivers, leaders, and patient advocates will react to what they hear from Bill and John. As always, the voice of the patient will be represented by another great national speaker, Dan Ford.
Webinar Video and Downloads



Polling Data and Speaker Slide Sets:

Click here to download the Polling Data.     

Click here to download the combined speakers' slide set in PDF format – one (1) slide per page.     

Click here to download the combined speakers' slide set in PDF format – four (4) slides per page.     

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose "Save Target As." (In some browsers it might say "Save Link As.")

The slide set could take several minutes to download. The "four per page" slide set may download more efficiently.
Registration Information and CE Credit Information:
 Register:
Click here to register for this Webinar.

 When:  September 17, 2015 Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.
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Learning Objectives – Bill George Presentation

Participants will learn:

  • Awareness: Participants will become aware of the opportunity to learn through the crucibles of life through other leader stories that help define and refine one's core values.
  • Accountability: Participants will understand the personal accountability they have for developing the core values of those they lead.
  • Ability: Participants will understand what knowledge and resources are required to better foster learning from life’s crucibles and how to use them to lead.
  • Action: Participants will learn what actions leaders can take to find their “True North” and values that can guide them in their own development as well as learning how to help their teams find their True North.

Learning Objectives – John Nance Presentation

Participants will learn:

  • Awareness: Participants will become aware of the enormous problem of healthcare cybercrime and the harm it is causing to patients, caregivers, and healthcare professionals, as well as authors.
  • Accountability: Participants will understand who needs to become accountable for the exploding problem of healthcare cybercrime and harm to patients, caregivers, and healthcare professionals including authors.
  • Ability: Participants will understand knowledge and best practices may be available for prevention and response to healthcare cybercrime.
  • Action: Participants will learn what actions leaders can take to address the new and expanding area of healthcare cybercrime and its impact on patient and caregiver safety.

CE Participation Documentation

Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar. TMIT is only providing nursing credit at this time.

To request a Participation Document, please click here.

 Session Speakers
William W. George, MBA
Discover Your True North

William W. George, MBA, is a professor of management practice at Harvard Business School, where he has taught leadership since 2004. He is the author of three best-selling books: True North; Finding Your True North; and Authentic Leadership. Another book, 7 Lessons for Leading in Crisis, was published in September 2009 by Jossey-Bass Publishers.
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John J. Nance, JD
Patient Safety Cybercrimes

One of the key thought leaders to emerge in American healthcare in the past decade, John J. Nance brings a rich and varied professional background to the task of helping doctors, administrators, boards, and front-line staff alike survive and prosper during the most profoundly challenging upheaval in the history of modern medicine. Having helped pioneer the renaissance in patient safety as one of the founders of the National Patient Safety Foundation in 1997, his efforts (and healthcare publications) are dedicated to reforming American healthcare from a reactive cottage industry to an effective and safe system of prevention and wellness.
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 Patient Safety Advocate
Dan Ford, MBA, LFACHE
The Voice of Patient and Family AND Discussion and Reaction to Presentations

Dan Ford, MBA, is a patient/patient safety advocate; retired Vice President of Furst Group, a healthcare executive search firm; nationally known speaker on patient safety, has served and is serving on a number of national and regional patient safety and quality, PFE and PFAC boards/committees, serves as a patient/family advisor on LEAN process improvement events at Spectrum Health, and is a writer on patient safety and leadership.
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 Introduction and Moderator
Charles R. Denham, MD
Welcome and An Introduction to Medical Cybercrime: Medical Identity Theft, Medical Identity Counterfeit, Medical Identity Vandalism

During Dr. Denham's business development career spanning 30 years, he and his organizations have served hundreds of innovation teams. While in practice as a radiation oncologist, he taught biomedical engineering and product development. He has taught innovation adoption, technology transfer, and commercialization in both academia and industry. He has been an adjunct Professor of Health Services Engineering at the...
Read more...

Related Resources
  1. George WW, Denham CR, Burgess LH, et al. Leading in crisis: lessons for safety leaders. J Patient Saf2010 Mar;6(1):24-30. Available at www.safetyleaders.org.    
  2. [No authors listed.] 2013 Survey on Medical Identity Theft. Traverse City (MI): Ponemon Institute LLC; 2013 Sep. Available at http://medidfraud.org/2013-survey-on-medical-identity-theft.    
  3. [No authors listed.] 2015 Cost of Data Breach Study: United States. Traverse City (MI): Ponemon Institute LLC; 2015 May. Available at http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=WH&infotype=SA&htmlfid=SEW03055USEN&attachment=SEW03055USEN.PDF.    
  4. [No authors listed.] Fifth Annual Benchmark Study on Privacy & Security of Healthcare Data. Traverse City (MI): Ponemon Institute LLC; 2015 May. Available at https://lpa.idexpertscorp.com/acton/form/6200/007f:d-0001/0/index.htm?utm_source=Website&utm_medium=&utm_term=&utm_content=&utm_campaign=.    
  5. [No authors listed.] Fifth Annual Study on Medical Identity Theft. Traverse City (MI): Ponemon Institute LLC; 2015 Feb. Available at http://medidfraud.org/wp-content/uploads/2015/02/2014_Medical_ID_Theft_Study1.pdf.    
  6. National Quality Forum. Safe Practice 1: Culture of Safety Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  7. National Quality Forum. Safe Practice 2: Culture Measurement, Feedback, and Intervention. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  8. National Quality Forum. Safe Practice 3: Teamwork Training and Skill Building. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  9. National Quality Forum. Safe Practice 4: Risks and Hazards. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  10. National Quality Forum. Safe Practice 12: Patient Care Information. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  11. National Quality Forum. Safe Practice 13: Order Read-Back and Abbreviations. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  12. National Quality Forum. Safe Practice 14: Labeling Diagnostic Studies. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  13. National Quality Forum. Safe Practice 15: Discharge Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  14. National Quality Forum. Safe Practice 16: Safe Adoption of Computerized Prescriber Order Entry. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  15. National Quality Forum. Safe Practice 17: Medication Reconciliation. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  16. National Quality Forum. Safe Practice 18: Pharmacist Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
  17. National Quality Forum. Chapter 9: Opportunities for Patient and Family Involvement. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.     
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